Not resolved
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
0 comments

I bought a nice furniture set, dining table, and bed frame.Spent around almost $5000.

When it was deliver the foot board wasn't fitting correctly. Poor job assembling it. Then there are scratches on the dining table. I called customer service and made an appointment for a technician to come inspect it before Mor's can exchange it.

1st delivery the replacement parts was damage out the box. 2nd attempt and there's still damages on the parts. So today was the 3rd attempt for deliver. I took the day off just to wait because the delivery window was 3-7pm.

6pm comes around and they're no where near my home. I called and they said the driver is on the way. 8:30pm comes and they said my wife refuse to parts. Which clearly the driver lied.

Because I was the one home waiting all day for the delivery. So I called customer service and request for the manager to get on the phone and the representative said that's wasn't going to happen. I got very upset and now the representative apologize and said he don't know why the driver would lie.

Worst customer service and deliver contractor ever.I will never go back to Mor's Furniture and I do not recommend anyone to go there.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of mor furniture for less delivery service. Mor Furniture For Less needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned mor furniture for less delivery service in their reviews. You may find this information helpful for further shopping at Mor Furniture For Less.

Had an Experience with Mor Furniture For Less?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like