Mor Furniture For Less - Review about Sectional Replacement
I bought a 8 piece sectional , server and granite table with there protection plan.I was told it was the best thing to have just in case anything happened to my furniture they would fix it and if they couldn't do anything for me it would be replaced.
The leather on all my sectional is peeling off and the wood on my server is peeling off. I submitted a claim to guardsman and when I followed up they said they never received it. I was told to send it out again and that they would make a note that my claim was lost. I never heard back from them and they said there email must have gone to spam (I checked and I never received anything from them).
On the phone guardsman said that my furniture was not covered by the protection plan. I called mor furniture and they said they could only send out a tech at my cost but it was likely that there is nothing they could do because leather is only covered for 1 year.
My protection plan is for leather but it doesn't cover defective leather.I'm still paying for the furniture and a protection plan that doesn't even protect leather.