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Mor Furniture For Less - Poor customer service!!!

1 yr ago we purchased a leather couch. It has begun to peel at the head cushion. Leather does not peel??? I went to MOR 3 times, spoke to manager and he pretty much blew us off. Corporate was emailed twice to see how matter could be resolved and they never responded??? We purchased extra warranty and they refused to fix or replace sofa!!! Tell friends and family not to buy from MOR furniture.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Value for money
Warranty
#1192729
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Return policy after 30 days. um okay. So i try to get replacement and after waiting and getting promise after promise i am told it is not in stock. I waited 14 days and they i called them. They did not call to tell me. I talked to supervisors, managers and call center...
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1.3
#1183975
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We got new couches like 3 weeks ago and they bearly delivered yesturday, but they didnt fit the door, which I had to reselected new ones. Today I went to the store and got new couches, I told seller that I wanted them ASAP, because we have no couches at home and be...
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1.6
#1180526
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Sorry Mor Furniture, but you're going to regret dealing with me! My husband and I purchased a sectional from you, which I love. Unfortunately, out of the 9 pillows which we were supposed to receive, we only received 5 of the correct pillows. Husband contacted the...
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#1173724
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Mor Furniture For Less - No courtesy to let us know the delay of our furniture delivery at midnight.
We purchased 2 recliners on Friday the 12th of this month. The salesman, Dalton C. told us that the earliest we could have them delivered was Tuesday the 16th. During the daytime wouldn't work for us so he said we could have it delivered after 4pm (he made no mention...
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1.0
I didn't like
  • Delivery customer service
#1170675
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I bought a king sized platform bed, had it delivered, it looked fine, the delivery guys left. About a half hour later, I laid down on the bed and it broke. The middle slat was not attached. I'm a small female. After being on the phone for hours with Mor, being told...
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1.0
#1165428
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First the Service is the worst, nothing but LIES!!! I asked the salesman just what kind off product they were selling Me. And what kind of back-up service insurance. Well the insurance its WORTHLESS a RIP-OFF they do not cover anything. Of course they try to blame Me...
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1.3
I didn't like
  • Very poor
#1155487
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Mor Furniture For Less - Rude hispanic lady

Im a vip customer have brought 3 to 4 items from them, and every time i go every one is great with us, except for this hispanic lady who is so rude, i have recommended family to mor furniture in san marcos and they have told me the same thing that theres a hispanic lady who doest even tall to them and if they has a question she will respond like your nothing,
4.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1154221
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Mor Furniture For Less - Make sure you look at sleep guarantee your self I failed to.

I took the word of salesmen only to find out what I was told not to be so. Have a new mattress that turned out to be to hard, was told I could exchange if it did'nt work for us but More now says I have to live with it for 30 days and than if there is a defect I can exchange it. I would have gone with my first choice if I new this was the policy.
2.8
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
#1153483
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Contact Mor Furniture For Less

Mailing Address:
8301 S 180th St Kent
Kent, WA 98032
United States
Phone:
(866) 466-7435
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Mor Furniture For Less - Too bad

I cant make a payment by phone and nobody to talk at customer service
#1151528
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