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Mor Furniture For Less - No return policy

I bought a loveseat that is the perfect size for the Mor Furniture for Less showroom but not my small apartment. I called the next morning to return it but I was told that there is a no return policy once the furniture is in the home. I was not told this by my salesman, Jomell Thomas. Be aware of manipulative sales tactics.
2.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
#1394541
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Mor Furniture For Less - Save your $$ shop elsewhere!
Mor Furniture For Less - Save your $$ shop elsewhere!
Mor Furniture For Less - Save your $$ shop elsewhere!
Mor Furniture For Less - Save your $$ shop elsewhere!
Mor Furniture For Less - Save your $$ shop elsewhere!
I purchase my couch in April 18, contacted customer service in October to complain, was told issues were normal wear and tear and they refuse to do anything about it. The fabric is already rippling on the cushions, some cushions are sunken in even though I've rotated...
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1.0
I didn't like
  • Quality is very poor
#1391130
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DO NOT SHOP THIS STORE: This was our first experience with Mor Furniture and let me say the day of and day after the sale I would have rated the store and salesman at 5735 W. Bell Road in Glendale at a 4 or even a 5 star. And as a prior salesman with a Berkshire...
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3.7
I didn't like
  • Dishonest customer service agents
#1351706
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Mor Furniture For Less - Unsatisfied customer

I paid cash for 5 pieces of furniture 3 weeks ago. Not one has showed up in proper condition and I still don't have all my furniture. I have lost money in wages waiting for deliveries. I need to speak to someone with higher authority. Customer service people have hung on me and refuse to help.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1345591
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I paid $400 each for two recliners. I got them in the house and they were really light weight. They slide all over my hardwood floors. Also I can feel the wood in the footrest part. I tried to return them and was told they did not have a return policy. I am really...
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2.2
I didn't like
  • Dishonest customer service agents
  • Poor quality of furniture
  • Poor representation of furniture
#1340801
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I have been paying faithfully each and every month on $1500 of furniture I bought from MOR furniture in Portland, OR for 18 months and decided to check to see what was still owed during a courtesy call from Acceptance Now. The agent told me that I still owed $1,100....
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1.0
#1329759
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it has been more than a month that they took my item for repair and i haven't received it back and the furniture store doesn't take the time to call us with and explain what is going on with my repair. i am very upset with the situation because they only took the piece...
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1.0
I didn't like
  • Poor quality of furniture
#1329493
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Bought a couch, recliner, recliner couch about 5 years ago. I know that 5 years is a long time but I have furniture that cost much less and still looks good 20 years later. The first 2 years we had the furniture at the shop often for repairs. After 2 years we were told...
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3.0
#1328991
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Mor Furniture For Less - Don't recommend it

Bought leather couches 1 is now fading and worn out i have only had the furniture for 9months so disappointed
#1323917
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Contact Mor Furniture For Less

Mailing Address:
Mor Furniture For Less
8301 S 180th St Kent
Kent, WA 98032
United States
Phone:
(866) 466-7435
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Mor Furniture For Less Products and Services

I have been a long time customer of Mor furniture all of my furniture purchases has been through your company. Well i can tell you now yoube loss my business. I paid cash money for a couch set and when i needed my money back Mor wants to take 10 business days to give...
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#1318856
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