Mor Furniture For Less - Fubiture delivered broken nothing done about. 1 month later
Two chairs delivered damaged. A month later I’m still waiting for them to resolve this. I’ve reached out four times. They keep promising delivery even schedule it. Then it never get delivered. I have to again call customer service and they reschedule. They said they would transfer me to a manager China who put me in her Voicemail.
I went in to the store to purchase a tempur pedic mattress and a frame (headboard, footboard which came with drawers, two one each side). The mattress took two weeks to be delivered and the frame took over a month. They rescheduled my delivery date without letting me...Read more
Purchased this sectional and had to have them replace pieces the day they delivered because of cracking ... replacement was also cracked so they replaced again. THIS IS BEFORE WE EVEN SAT ON IT AND HOW IT CAME OFF THE TRUCK! Obviously should of been a warning sign...Read more
When I bought couches from the clearance section they had bed bugs when I told them they had bed bugs they just told me come back and go give you a new couches and throw the other ones away but they saw me catch it for a higher price I had to pay a pest control company...Read more
I had very bitter experience with the Store Manager, he is very irresponsible to answer. I am a VIP member and went to collect the Free gift offered by Store, when I reached there, Manager answered me that I already checked-in and collected. I told him clearly that I...Read more
I been going to mor for years i spend a lot money there most of everything i have is from mor... i recently had another living room set delivered, time windown was 11am to 3pm they got here at 3:45. I was ok with that. I had my father in law over and he is old has some...Read more
Mor Furniture For Less - Terrible quality
dining room set that has rarely been used and has cracked chair backs and all the legs are wobbly. It was exchanged once but still not worth a dime.
I set up a delivery date for Monday, Feb 19. I was told by sales person at the store that I could pick my date and 4 hour window of time. Great! Not so fast - I had to go through an automated scheduler, picked the day/time. Get a recording next day stating that they...Read more
Mor Furniture For Less - Poor customer service!!!
1 yr ago we purchased a leather couch. It has begun to peel at the head cushion. Leather does not peel??? I went to MOR 3 times, spoke to manager and he pretty much blew us off. Corporate was emailed twice to see how matter could be resolved and they never responded??? We purchased extra warranty and they refused to fix or replace sofa!!! Tell friends and family not to buy from MOR furniture.
I didn't like
- No one cared about resolving the issue
- Furniture is poor in quality
Return policy after 30 days. um okay. So i try to get replacement and after waiting and getting promise after promise i am told it is not in stock. I waited 14 days and they i called them. They did not call to tell me. I talked to supervisors, managers and call center...Read more
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