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Mor Furniture For Less - False adds, poor service

Our household had spent close to 10,000$ in furniture in June. My daughter wanted a dining room set for her birthday in June. I ordered the salid. Pic shows table, 4 chairs and a bench. For the price we got only the table. Upon complaining we were told “buyer beware” ??? What does that mean. Since then the advertising has changed. For Xmas we ordered the bench... it came with uneven legs that could not be adjusted but a new bench to replace it. It finally comes today and guess what .. legs uneven.. they have 12 in the warehouse in Kent but we can’t come to exchange it. To have it delivered to Kirkland is a February delivery date. This company has a no return policy with a run around that makes you crazy. Better to shop with a reliable company.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1444353
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This is a long write up but please take time to read.....My Purchase at Mor Furniture in Casa Grande AZ was a good experience. The delivery of my furniture went great. I purchased the 4 year HASSLE free warranty on my living room furniture. Approx 3 mos. later the...
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PowerfulDeutscheBracke654
PowerfulDeutscheBracke654

Wow I just received a call from A very professional amazing representative with mor Furniture in San Diego CA. With her permission I am referring to her name Geovanna...She co...

3.7
I liked
  • Sales staff
  • Sectional style and price
  • Friendly staff
I didn't like
  • Corporate office attitude
  • Furniture was ripped when delivered
  • Delivery customer service
#1433761
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Mor Furniture For Less in Portland, Oregon - Furniture

I bought what they claimed was the top of the line furniture. I bought the leather couch and recliners and let me tell you it wasnt cheap. This is the worst furniture I have ever had. Its junk furniture. It looks nice and is garbage in a matter of months and they have a no return poplicy. There warranty is a lie and also musleading. Buyer beware
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1428164
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Mor Furniture For Less - A 17" piece of plastic.........really?
Went to ABQ on Friday, November 23rd and was thrilled to find a Icomfort Serta which I purchased and brought home. One of the pair of "bed connectors" (pictured below) was broken......called to make arrangements for a new one to be sent and was told I needed to "bring...
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2.8
I liked
  • Sales staff
I didn't like
  • Customer service afterwards
#1409193
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Mor Furniture For Less in Kent, Washington - No return policy

I bought a loveseat that is the perfect size for the Mor Furniture for Less showroom but not my small apartment. I called the next morning to return it but I was told that there is a no return policy once the furniture is in the home. I was not told this by my salesman, Jomell Thomas. Be aware of manipulative sales tactics.
2.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
#1394541
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Mor Furniture For Less - Save your $$ shop elsewhere!
Mor Furniture For Less - Save your $$ shop elsewhere!
Mor Furniture For Less - Save your $$ shop elsewhere!
Mor Furniture For Less - Save your $$ shop elsewhere!
Mor Furniture For Less - Save your $$ shop elsewhere!
I purchase my couch in April 18, contacted customer service in October to complain, was told issues were normal wear and tear and they refuse to do anything about it. The fabric is already rippling on the cushions, some cushions are sunken in even though I've rotated...
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1.0
I didn't like
  • Quality is very poor
#1391130
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DO NOT SHOP THIS STORE: This was our first experience with Mor Furniture and let me say the day of and day after the sale I would have rated the store and salesman at 5735 W. Bell Road in Glendale at a 4 or even a 5 star. And as a prior salesman with a Berkshire...
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3.7
I didn't like
  • Dishonest customer service agents
#1351706
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Mor Furniture For Less - Unsatisfied customer

I paid cash for 5 pieces of furniture 3 weeks ago. Not one has showed up in proper condition and I still don't have all my furniture. I have lost money in wages waiting for deliveries. I need to speak to someone with higher authority. Customer service people have hung on me and refuse to help.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1345591
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I paid $400 each for two recliners. I got them in the house and they were really light weight. They slide all over my hardwood floors. Also I can feel the wood in the footrest part. I tried to return them and was told they did not have a return policy. I am really...
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2.2
I didn't like
  • Poor representation of furniture
  • Dishonest customer service agents
  • Poor quality of furniture
#1340801
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Contact Mor Furniture For Less

Mailing Address:
Mor Furniture For Less
8301 S 180th St Kent
Kent, WA 98032
United States
Phone:
(866) 466-7435
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Mor Furniture For Less Products and Services

I have been paying faithfully each and every month on $1500 of furniture I bought from MOR furniture in Portland, OR for 18 months and decided to check to see what was still owed during a courtesy call from Acceptance Now. The agent told me that I still owed $1,100....
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1.0
#1329759
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