Latest review first
Mor Furniture For Less - False adds, poor service
Our household had spent close to 10,000$ in furniture in June. My daughter wanted a dining room set for her birthday in June. I ordered the salid. Pic shows table, 4 chairs and a bench. For the price we got only the table. Upon complaining we were told “buyer beware” ??? What does that mean. Since then the advertising has changed. For Xmas we ordered the bench... it came with uneven legs that could not be adjusted but a new bench to replace it. It finally comes today and guess what .. legs uneven.. they have 12 in the warehouse in Kent but we can’t come to exchange it. To have it delivered to Kirkland is a February delivery date. This company has a no return policy with a run around that makes you crazy. Better to shop with a reliable company.
This is a long write up but please take time to read.....My Purchase at Mor Furniture in Casa Grande AZ was a good experience. The delivery of my furniture went great. I purchased the 4 year HASSLE free warranty on my living room furniture. Approx 3 mos. later the...Read more
- Sales staff
- Sectional style and price
- Friendly staff
I didn't like
- Corporate office attitude
- Furniture was ripped when delivered
- Delivery customer service
Mor Furniture For Less in Portland, Oregon - Furniture
I bought what they claimed was the top of the line furniture. I bought the leather couch and recliners and let me tell you it wasnt cheap. This is the worst furniture I have ever had. Its junk furniture. It looks nice and is garbage in a matter of months and they have a no return poplicy. There warranty is a lie and also musleading. Buyer beware
Went to ABQ on Friday, November 23rd and was thrilled to find a Icomfort Serta which I purchased and brought home. One of the pair of "bed connectors" (pictured below) was broken......called to make arrangements for a new one to be sent and was told I needed to "bring...Read more
- Sales staff
I didn't like
- Customer service afterwards
Mor Furniture For Less in Kent, Washington - No return policy
I bought a loveseat that is the perfect size for the Mor Furniture for Less showroom but not my small apartment. I called the next morning to return it but I was told that there is a no return policy once the furniture is in the home. I was not told this by my salesman, Jomell Thomas. Be aware of manipulative sales tactics.
I purchase my couch in April 18, contacted customer service in October to complain, was told issues were normal wear and tear and they refuse to do anything about it. The fabric is already rippling on the cushions, some cushions are sunken in even though I've rotated...Read more
I didn't like
- Quality is very poor
DO NOT SHOP THIS STORE: This was our first experience with Mor Furniture and let me say the day of and day after the sale I would have rated the store and salesman at 5735 W. Bell Road in Glendale at a 4 or even a 5 star. And as a prior salesman with a Berkshire...Read more
Mor Furniture For Less - Unsatisfied customer
I paid cash for 5 pieces of furniture 3 weeks ago. Not one has showed up in proper condition and I still don't have all my furniture. I have lost money in wages waiting for deliveries. I need to speak to someone with higher authority. Customer service people have hung on me and refuse to help.
I paid $400 each for two recliners. I got them in the house and they were really light weight. They slide all over my hardwood floors. Also I can feel the wood in the footrest part. I tried to return them and was told they did not have a return policy. I am really...Read more
I have been paying faithfully each and every month on $1500 of furniture I bought from MOR furniture in Portland, OR for 18 months and decided to check to see what was still owed during a courtesy call from Acceptance Now. The agent told me that I still owed $1,100....Read more
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